The survey communication leader for the timeshare and fractional industry will support Perspective Magazine’s Third Annual Global Networking Expo, GNEX 2013.
FOR IMMEDIATE RELEASE / PRURGENT
Perspective Magazine announces that CustomerCount, the leading online enterprise system designed specifically for the vacation ownership industry, will become a Contributing Sponsor for GNEX 2013 – The Global Meeting of Minds in Beverly Hills, California.
“Our feedback system supports over 30 languages so the global nature of GNEX makes it a perfect fit for our marketing efforts,” said Robert Kobek, RRP and President.
Operated by business process company Mobius Vendor Partners, CustomerCount is a flexible customer feedback solution providing intuitive real time reporting, fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve the bottom line of any business. CustomerCount collects measures and reports customer feedback through branded, customized online surveys. These surveys are formulated to measure the quality of the customer experience with an organization across three primary touch-points covering sales, customer service and product experience.
Vacation ownership business leaders from across the globe will gather at the world renowned Beverly Wilshire – a Four Seasons Hotel in luxurious Beverly Hills for GNEX 2013 and the Perspective Magazine Awards Gala over February 3-6, 2013.
Executives from six continents will come together to discuss the latest issues facing the industry and craft solutions through an innovative conference program designed to exchange ideas and build strategic business tactics going forward. With an entire room of industry experts, panelists will engage with the audience to bring out the crucial debate that, while sometimes controversial, leads to progressive concepts to benefit businesses.
With a backdrop of Hollywood and a location synonymous with affluence, the nightly social events are sure to create buzz unlike any other event on the industry calendar. To “kick off” the festivities, a Super Bowl party will bring together early arrivals before the official start of the conference. A Welcome Reception and networking parties will tap into the glamour of Rodeo Drive, leading up to the lavish Perspective Magazine Awards Gala dinner. Sponsored by Holiday Systems International, the Perspective Magazine Awards will be announced during a Black-tie, red carpet affair as nominees vie for global industry recognition across more than 30 categories.
“Information about our industry, whether it’s b2b, data from owners or prospective buyers, is at a premium and essential for success,” said Paul Mattimoe, president and CEO, Perspective Group. “CustomerCount does an excellent job of building survey platforms for businesses to obtain this information and we are very pleased they have decided to participate at GNEX 2013.”
For more information and to find out how you can participate in GNEX 2013, please visit http://perspectivemagazine.com/gnex.
Sponsors and supporters of GNEX 2013 to date include:
Dial an Exchange, Holiday Systems International, Interval International, RCI, Travel To Go, Blue Strawberry Resorts, Resort Television, Leisure Logistics, Lloydshare Limited, CustomerCount, Emirates Vacation Club, Stewart Vacation Ownership, Wyndham Vacation Resorts Asia Pacific, Alliances That Work, Dream Vacation Network, Merlin Software, SFX Preferred Resorts, TrackResults Software and Christel House International as Charity of Choice.
The CustomerCount© online survey system is a company or product branded survey that presents questions to consumers that maximize response rates and deliver our clients customized and actionable information. This customer engagement solution was built with the timeshare industry in mind by building a technological platform segmenting customer data from call center operations, sales tours of timeshare properties, and a customer’s vacation experience. CustomerCount© minimizes labor resources in managing a customer satisfaction program while pushing real-time information to key decision makers so an organization can have a competitive edge. Particular expertise lies in guest satisfaction with hotel and resort experiences, and guest satisfaction with contact center experiences.
Our robust reporting component supports 24/7/365 online access to real time customer feedback via reports customized to meet your business needs.
About Perspective Group
The Perspective Group provides the vacation ownership industry’s most comprehensive independent multi-media marketing and publishing services globally. The Group includes five regional trade magazines under the Perspective Magazine brand, consumer publication Owners Perspective Magazine, plus member magazines and customized magazines specifically created for clients. A full suite of the latest online and interactive marketing services, including advanced tracking and analytics, are offered through Perspective Interactive, and the Global Networking Expo – GNEX 2013: The Global Meeting of Minds – will bring together industry leaders from six continents. Also coming under the Perspective Group are PerspectivePR public relations services and recruitment advertising service TimeshareStaff.com.
Much more than a magazine publisher and media sponsor of over 30 industry events, the rapidly growing Perspective Group offers a strategic range of sales and marketing products and services to assist developers and marketers with sales, lead generation, recruitment, customer retention, upgrades, referrals and much more. For further information just visit http://perspectivemagazine.com/services