Servion Global Solutions – a specialist in the Customer Interaction Management domain today announced that its development center has been awarded the most widely recognized security standard accreditation ISO/IEC 27001:2005 for Information Security Management systems.
FOR IMMEDIATE RELEASE
Singapore, January 31, 2012: Servion Global Solutions – a specialist in the Customer Interaction Management domain today announced that its development center has been awarded the most widely recognized security standard accreditation ISO/IEC 27001:2005 for Information Security Management systems.
ISO/IEC 27001:2005 certification is an accredited third-party certificate valid for Servion’s Information Security Management System for Solution Design, Development and Deployment and Support Services in the Domain of Customer Interaction Management in accordance with the latest version of the statement of applicability.
Commenting on the certification Mr. K. Balakrishnan, Managing Director and CEO Servion said “As a customer centric organization, we understand the relevance and importance of the safety of customer sensitive data. The ISO/IEC 27001:2005 certification is an endorsement of that. It is also an endorsement of our continual commitment to design, develop, deliver and maintain solutions built to the highest levels of international security standards.”
ISO27001:2005 is the new industry standard for information security management system (ISMS). The standard encompasses controls spanning multiple areas, including risk management, asset management and control, physical and environmental security, communications and operations management, as well as business continuity management and compliance.
The certification confirms that Servion meets the recognized benchmark and standard for security. This accreditation verifies that the ISO information security standard is now an integral component of all Servion’s business processes.
Servion specializes in Customer Interaction Management (CIM) solutions that help organizations design and deliver superior experience for their customers. With its expertise spread across consulting, implementing and managing CIM solutions and technologies, Servion enhances the effectiveness and efficiency of customer interactions for over 600 enterprises across 61 countries. On an average, Servion’s solutions handle over 7 billion interactions every year across multiple channels and industry verticals, positively impacting customer satisfaction and contact profitability. For more information, log on to www.servion.com
For more information, contact:
Servion Global Solutions
Phone: +91 44 61084120
Phone: +65 6396 3540