Award recognizes iYogi for delivering outstanding customer service : iYogi, a global direct-to-consumer and small business remote tech support provider was named a finalist today in the Customer Service Department of the Year category in The 2009 American Business Awards.
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New York, May 20, 2009 – iYogi, a global direct-to-consumer and small business remote tech support provider was named a finalist today in the Customer Service Department of the Year category in The 2009 American Business Awards.
With more than 70,000 customers across USA, United Kingdom, Australia and Canada, iYogi is setting new standards for the remote tech support ["http://www.iyogi.net/tech-support.html"] industry with a customer satisfaction rating of 95%. It provides a comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. iYogi's Annual Unlimited Support Plan for $139 per-year that includes subscription to McAfee's anti-virus and anti-spyware software and other tools for networking, recovery and management drive the company's growth.
"We are delighted to be selected as a finalist by American Business Awards and recognized for our customer service practices. We personalize every tech support incident with a deep knowledge of the customers profile, their hardware and software specifications, and history of incidents. Our Global Delivery Platform, iMantra, is powered by the best technicians in the business and helps us in delivering a great service,"said Vishal Dhar, President Marketing for iYogi.
The American Business Awards are the nation's premier business awards program. More than 2,600 entries from companies of all sizes and in virtually every industry were submitted for consideration across categories. Members of the Award's Board of Distinguished Judges & Advisors and their staffs selected Stevie Award winners from finalists in final judging. Finalists were chosen by business professionals nationwide during preliminary judging in April through early May. Stevie Award winners were announced during the annual gala on Monday, June 22 at the Marriott Marquis Hotel in New York City.
"Despite very tough economic conditions, many organizations and individuals continue to perform well," said Michael Gallagher, founder and president of The Stevie Awards. "The results of the 2009 ABAs thus far are a testament to the resilience, creativity, and hard work of American organizations, executives, and workers."
Details about The American Business Awards and the list of Finalists in all categories are available at : http://www.stevieawards.com/aba.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com.
About iYogi
Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit http://www.iyogi.net.
Contact:
Vishal Dhar
President, Marketing
Tel. : +1-212-229-0901
Email : vishal iyogi.net
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